Policies & Terms

Shipping Policy

manu jewelry ships through the USPS priority mail system with delivery confirmation.  Packages are delivered in an average of 2-3 business days. Domestic shipping is free. manu offers priority mail international shipping to Canada and Japan, delivery is within 6-10 business days.

Availability and Payment

Some manu jewelry pieces are limited editions and therefore will not be replenished.  Orders for in-stock merchandise will be processed once payment is received.  In-stock pieces will be shipped in 24 to 72 hours.  If purchasing an item that is on back-order, customers will be notified via email. Back-order pieces will be shipped as soon as they become available.  manu jewelry may be purchased online with a major credit card or through PayPal.  Items will be shipped out once payment is confirmed.  If special services are needed for an order, please email: customerservice@manujewelry.com

Return Policy
Please complete the return form included in your package. All returns from manujewelry.com must be returned within 5 days upon receiving the merchandise with all tags in-tact. Once we receive your package, your refund will be processed immediately.

Wholesale
For wholesale inquiries please contact manuela@manujewelry.com. We look forward to hearing from you!